Construction: Case Study


Client:

A leading Midwest construction firm providing underground and overhead electrical, gas and lighting installations to general contractors, developers and utility companies.

Challenge:

The client was experiencing a great deal of damage to field equipment and, to rectify the problem, needed to know the true source or sources of the damage.

Resolution:

Kairos undertook an audit of the company’s personnel and practices and identified causes after:
  • Interviewing project managers, operating engineers, electricians, laborers and repair shop workers
  • Assessing the nature of the damage first hand
  • Gathering all pertinent information about the damages

Results:

Identified the root causes of the problem and recommended corrective actions.
Developed directives and expectations regarding respect for equipment.
Established a full-scale employee accountability program.
Created a reporting system to track and document all damage.